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Learning And Development Manager CV Example

Designed for L&D managers creating and delivering training programmes that build organisational capability. Demonstrates your instructional design skills, needs analysis expertise, and measurable learning outcomes.

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Key Skills to Include

Training Needs AnalysisProgramme Design & DeliveryE-Learning DevelopmentLeadership DevelopmentLearning Management SystemsROI MeasurementCoaching & MentoringCompetency FrameworksFacilitation

Quick Tips

  • Highlight specific training programmes you have designed and their measurable impact on business performance.
  • Mention LMS platforms you have administered, such as Cornerstone, Moodle, or Totara.
  • Include examples of blended learning solutions combining face-to-face, virtual, and digital delivery.
  • Demonstrate your approach to evaluating training effectiveness using models like Kirkpatrick or Phillips ROI.

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How to Write Your Learning And Development Manager CV

An L&D manager CV should demonstrate your ability to design learning interventions that develop organisational capability and deliver measurable business impact. Employers want to see that you can identify learning needs, create engaging programmes, and prove that training investment translates into performance improvement. Your CV should balance creative instructional design with commercial rigour and data-driven evaluation.

CV Structure

Use a reverse-chronological format with a profile, work experience, skills, and education. For each role, describe the organisation, workforce size, and your L&D team structure. Detail the programmes you designed and delivered, the methods used, and the results achieved. Include two to three quantified achievements per role. Two pages is standard.

CV Format

Choose a professional but modern template that reflects the creative and strategic nature of L&D work. Ensure your CIPD qualification and LMS experience are visible. Use consistent formatting and demonstrate the communication skills that your role requires through clear, engaging CV content. Save as a PDF.

CV Profile Examples

Experienced L&D Manager

CIPD Level 7 qualified learning and development manager with eight years of experience designing and delivering organisational learning strategies across the financial services and technology sectors. Manages an annual L&D budget of £450,000 and a team of three L&D specialists. Proven track record of improving leadership capability, reducing skills gaps, and delivering measurable returns on training investment through blended learning solutions.

L&D Manager — Healthcare

Passionate L&D manager with six years of experience in NHS and private healthcare settings, responsible for mandatory training compliance, clinical skills development, and leadership programmes for 2,500 staff. Proficient in Moodle and ESR Learning, with expertise in blending e-learning with practical workshops to meet CQC training standards. Known for creating engaging learning experiences that improve both clinical outcomes and staff satisfaction.

L&D Manager — Retail

Creative and data-driven L&D manager with seven years of experience in the retail sector, designing training programmes for customer-facing teams of over 3,000 staff across 60 store locations. Expert in microlearning, mobile-first learning content, and gamification techniques that drive engagement and completion rates. Combines innovative instructional design with rigorous evaluation to demonstrate return on investment.

State your CIPD level, years of L&D experience, and the sectors and workforce sizes you have supported. Mention your budget responsibility and team size. Include one or two headline achievements that demonstrate measurable impact from your learning programmes.

Key Skills for Your Learning And Development Manager CV

Training Needs Analysis

Identifying organisational, team, and individual learning needs through surveys, interviews, and performance data analysis.

Programme Design & Delivery

Creating structured learning programmes from concept through to delivery and evaluation across multiple formats.

E-Learning Development

Designing digital learning content using tools such as Articulate, Captivate, or Rise for self-paced online delivery.

Leadership Development

Building programmes that develop management capability, leadership skills, and high-potential talent within the organisation.

Learning Management Systems

Administering and configuring LMS platforms such as Cornerstone, Moodle, or Totara for learning delivery and compliance tracking.

ROI Measurement

Evaluating training effectiveness and calculating return on investment using models like Kirkpatrick or Phillips.

Coaching & Mentoring

Providing one-to-one coaching and establishing mentoring programmes to support individual and leadership development.

Competency Frameworks

Designing and implementing competency frameworks that link job requirements to learning pathways.

Facilitation

Leading workshops, group discussions, and action learning sets in an engaging and inclusive manner.

Work Experience Examples

For each role, describe the training programmes you designed and delivered, the methods and tools you used, and the outcomes achieved. Include mandatory training compliance rates, participant feedback scores, and business metrics improved through training. Show your approach to evaluation and ROI measurement.

Learning & Development Manager

Atherton Financial Group

Led the learning and development function for a financial services group with 1,800 employees, managing a team of three L&D specialists and an annual budget of £450,000.

Responsibilities

  • Conducted annual training needs analyses across all business divisions, aligning learning priorities with strategic objectives and regulatory requirements.
  • Designed and delivered a leadership development programme for 50 middle managers, combining workshops, coaching, and action learning sets over a twelve-month period.
  • Managed the Cornerstone LMS, configuring learning pathways, tracking completions, and generating compliance and engagement reports.
  • Developed blended learning solutions incorporating e-learning modules, virtual classrooms, and face-to-face workshops for technical and soft skills topics.
  • Evaluated training effectiveness using the Kirkpatrick model, presenting ROI data to the executive team on a quarterly basis.

Achievements

  • Improved leadership capability scores by 22% in the annual engagement survey following the delivery of the middle management development programme.
  • Achieved 98% mandatory training compliance across the group, up from 82%, by introducing automated reminders and escalation procedures through the LMS.
  • Delivered a customer service training programme that contributed to a 15-point improvement in NPS scores across the retail banking division.

L&D Coordinator

Brampton NHS Trust

Coordinated learning and development activities for an NHS acute trust with 3,200 clinical and non-clinical staff.

Responsibilities

  • Managed the training booking system and LMS, scheduling classroom sessions and allocating e-learning modules to staff.
  • Coordinated mandatory training programmes covering topics including manual handling, infection control, safeguarding, and fire safety.
  • Produced monthly training compliance reports for department leads and the trust board, flagging areas below target.
  • Supported the L&D manager with the design and delivery of in-house training workshops on communication, resilience, and team working.

Achievements

  • Increased mandatory training compliance from 76% to 94% within nine months through improved tracking, targeted reminders, and manager engagement.
  • Designed an interactive induction e-learning module that reduced induction day length from two days to one while maintaining content quality and assessments.

Education & Qualifications

Lead with your CIPD qualification, followed by any L&D-specific certifications in instructional design, coaching, or e-learning development. Include your degree and any postgraduate qualifications in education, training, or organisational development.

CIPD Level 7 Advanced Diploma

Advanced CIPD qualification with specialist modules in learning and development practice.

Certificate in Learning Design (CIPD)

Specialist certification in instructional design and learning programme development.

ILM Level 5 Coaching Certificate

Qualification in coaching skills for supporting individual and leadership development.

Articulate / Captivate Certification

Technical certification in e-learning authoring tools for creating digital learning content.

Frequently Asked Questions

What should an L&D manager include on their CV?
Include the programmes you have designed and delivered, your LMS experience, budget responsibility, and team size. Detail your approach to training needs analysis and evaluation. Quantify your impact with compliance rates, capability improvements, engagement scores, and business metrics. Show that your training delivers results, not just attendance.
How do I demonstrate training ROI on my CV?
Describe the evaluation model you use — such as Kirkpatrick or Phillips — and include specific metrics. Link training programmes to business outcomes like improved NPS scores, reduced errors, increased sales, or higher engagement. Before-and-after metrics are the most compelling way to show that your training investment delivered measurable returns.
Should I include e-learning design skills on my L&D manager CV?
Yes. E-learning is now a core component of most L&D strategies. Mention the authoring tools you use, the types of content you have created, and the platforms you have deployed them on. If you have implemented an LMS or significantly improved digital learning engagement, highlight this as it demonstrates both technical and strategic capability.
How important is facilitation experience for an L&D manager CV?
Very important. L&D managers need to be confident and skilled facilitators. Describe the types of sessions you have delivered — workshops, leadership programmes, action learning sets, or coaching sessions. Include feedback scores and participant numbers. Facilitation skills demonstrate your ability to engage learners and create impactful learning experiences.

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