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Waiter or Waitress CV Example

A polished CV for front-of-house professionals delivering exceptional dining experiences. Highlights your customer service excellence, menu knowledge, and ability to work efficiently in fast-paced restaurant environments.

Recommended template: Modern

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Key Skills to Include

Table ServiceMenu KnowledgeUpselling TechniquesPOS SystemsCustomer Complaint ResolutionWine & Beverage ServiceTeam CollaborationCash Handling

Quick Tips

  • Mention the style and size of restaurants you have worked in to give employers context about your experience level.
  • Highlight any specific service styles you are trained in, such as silver service, family style, or fine dining.
  • Include quantifiable achievements like average covers per shift or customer satisfaction scores.
  • List any food hygiene, allergen awareness, or personal licence certifications you hold.

Ready to build your CV?

Start with the Modern template and customise it for your hospitality role.

How to Write Your Waiter or Waitress CV

A waiter or waitress CV should demonstrate your ability to deliver excellent guest experiences in a fast-paced environment. Employers are looking for candidates who combine friendly, professional service with efficiency and attention to detail. Whether you work in fine dining, casual chains, or independent eateries, your CV should show that you understand the hospitality industry and can contribute to a positive dining atmosphere.

CV Structure

Use a reverse-chronological format beginning with a brief personal profile, followed by work experience, skills, and education. For each role, include the restaurant name, style, and cover count to give context. List four to five responsibilities and two to three achievements per role. If you have certifications such as food hygiene or a personal licence, create a dedicated section for these near the top of the CV.

CV Format

Choose a clean, easy-to-read template that allows your experience to stand out. Avoid overly decorative designs — hospitality managers scan CVs quickly and prefer clarity. Use bullet points for responsibilities and keep the document to one or two pages depending on your experience level.

CV Profile Examples

Experienced Waiter

Attentive and personable waiter with five years of experience in busy fine-dining and casual restaurants across London. Skilled in silver service, wine pairing recommendations, and managing sections of up to 40 covers per sitting. Consistently praised by management for upselling performance, contributing an average 18% increase in dessert and beverage revenue per shift.

Part-Time Waitress

Enthusiastic and reliable waitress combining university studies with three years of part-time front-of-house experience in independent bistros and chain restaurants. Confident handling POS systems, processing card payments, and managing table turnover during peak service. Holds a Level 2 Food Hygiene Certificate and a personal licence for alcohol service.

Career-Change Waiter

Customer-focused professional transitioning into hospitality from a retail background, bringing strong communication skills and experience handling high-volume customer interactions. Completed barista and wine appreciation courses to support the move into food service. Eager to apply transferable skills in a fast-paced restaurant environment where excellent guest experiences are the priority.

Write a three-sentence summary covering your experience level, the types of venues you have worked in, and one standout achievement or skill. Mention any relevant certifications to establish credibility immediately.

Key Skills for Your Waiter or Waitress CV

Table Service

Delivering professional food and drink service to guests, including greeting, order-taking, course timing, and bill presentation.

Menu Knowledge

Understanding menu items, ingredients, preparation methods, and allergen information to advise guests confidently.

Upselling Techniques

Recommending starters, sides, desserts, and premium drinks to increase average spend per table.

POS Systems

Operating electronic point-of-sale systems such as Tevalis, Zonal, or Square to process orders and payments.

Customer Complaint Resolution

Handling guest concerns calmly and professionally to turn negative experiences into positive outcomes.

Wine & Beverage Service

Presenting, opening, and serving wine and other beverages following correct etiquette and service standards.

Team Collaboration

Working closely with kitchen staff, bar team, and fellow servers to deliver a seamless dining experience.

Cash Handling

Processing cash and card transactions accurately and reconciling till floats at the end of each shift.

Allergen Awareness

Identifying and communicating allergen information to guests and kitchen staff to ensure safe food service.

Work Experience Examples

For each role, provide a brief outline of the restaurant style and size before listing your duties. Focus on service standards, upselling success, and any recognition received. Use numbers where possible — covers per shift, upselling figures, or complaint resolution rates — to give recruiters a tangible sense of your performance.

Waiter

The Ivy Brasserie, Manchester

Provided front-of-house service in a 120-cover fine-dining brasserie known for high-profile clientele and exacting presentation standards.

Responsibilities

  • Managed a section of eight tables, greeting guests, presenting menus, and delivering food and drinks to the correct service standards.
  • Advised diners on menu selections, daily specials, and wine pairings using detailed product knowledge.
  • Operated the Tevalis POS system to place orders, split bills, and process cash and card payments accurately.
  • Set up and broke down the restaurant floor before and after each service, including linen, cutlery, and glassware checks.
  • Coordinated with the kitchen to communicate dietary requirements and manage timing for multi-course meals.

Achievements

  • Achieved the highest upselling figures in the team for three consecutive months, averaging £320 in additional spend per shift.
  • Received six written compliments from guests on TripAdvisor specifically naming the quality of table service provided.
  • Trained four new starters on service standards and POS operation during their induction period.

Waitress

Carluccio's, Leeds

Delivered friendly and efficient table service in a 90-cover Italian casual dining restaurant with a focus on family-friendly service.

Responsibilities

  • Took food and drink orders, served courses in the correct sequence, and cleared tables promptly between sittings.
  • Handled customer complaints regarding wait times or order errors with patience and professionalism.
  • Processed end-of-day till reconciliations and reported any discrepancies to the duty manager.
  • Assisted with stock checks on beverages and front-of-house supplies at the end of each shift.

Achievements

  • Maintained a 98% order accuracy rate across an average of 60 covers per shift.
  • Recognised as Employee of the Month twice within a twelve-month period for outstanding customer feedback.

Education & Qualifications

List any hospitality qualifications, food hygiene certificates, or personal licences first. Follow with GCSEs or equivalent qualifications. If you have completed any wine, cocktail, or barista courses, include these as they add relevant value.

Level 2 Food Hygiene Certificate

Essential certification demonstrating knowledge of food safety practices required for anyone handling food in a commercial setting.

Personal Licence (APLH)

Licence authorising the holder to sell or supervise the sale of alcohol in licensed premises.

WSET Level 2 in Wines

Intermediate wine qualification covering grape varieties, regions, and tasting technique, valued in fine-dining environments.

Level 2 Diploma in Food & Beverage Service

Vocational qualification covering professional food and drink service skills in hospitality settings.

Frequently Asked Questions

What should I put on a waiter CV with no experience?
Focus on transferable skills from other customer-facing roles such as retail, volunteering, or part-time work. Highlight your communication skills, reliability, and willingness to learn. Mention any food hygiene certificates or hospitality courses you have completed. Employers value enthusiasm and a positive attitude, so demonstrate your genuine interest in the hospitality industry.
How do I make my waiter CV stand out?
Include specific numbers to quantify your experience, such as covers per shift, upselling revenue, or customer satisfaction scores. Mention the style and quality of venues you have worked in, as this helps employers assess your service level. Highlight any awards, commendations, or positive reviews that demonstrate your impact on guest experiences.
Should I include a photo on my waiter CV?
In the UK, it is generally not necessary to include a photo on your CV unless the employer specifically requests one. Focus instead on your experience, skills, and qualifications. Some high-end restaurants or hotel groups may expect a professional photograph, but this is the exception rather than the rule.
How long should a waiter or waitress CV be?
Keep your CV to one page if you have fewer than five years of experience. Two pages are acceptable for more experienced candidates with multiple roles to describe. Prioritise your most recent and relevant experience, and remove older roles that do not add value to your application for the target position.

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