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Delivery Driver CV Example

A delivery driver CV highlights your reliability, route knowledge, and ability to deliver goods safely and on time in residential and commercial settings.

Recommended template: MinimalPro

Key Skills to Include

Multi-Drop DeliveriesRoute PlanningHandheld Device OperationCustomer InteractionManual HandlingVehicle ChecksClean Driving RecordTime Management

Quick Tips

  • Quantify your delivery experience with average drops per day and delivery success rates.
  • Mention experience with specific vehicle sizes such as vans, 3.5t, or 7.5t trucks.
  • Highlight customer service skills and your ability to resolve delivery issues on the spot.
  • Include any additional certifications such as manual handling or food hygiene if relevant.

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How to Write Your Delivery Driver CV

A delivery driver CV needs to convey reliability, efficiency, and a customer-friendly attitude. Employers in the delivery sector want to see evidence that you can handle high daily volumes while maintaining quality, safety, and positive customer interactions. Whether you deliver parcels, groceries, or specialist goods, your CV should demonstrate your ability to work independently, manage your time, and take ownership of your delivery round.

CV Structure

Start with a personal profile stating your delivery experience, typical daily volumes, and key strengths. Follow with reverse-chronological work experience, detailing the types of deliveries handled and vehicles driven. Include a section for your driving licence and certifications, then education and additional skills. Aim for one to two pages, keeping the focus on recent and relevant roles.

CV Format

Use a simple, professional template with clear headings and bullet points. Delivery companies process many applications, so make your CV easy to scan quickly. Ensure your driving licence details and delivery statistics are prominently placed. Avoid creative design elements that may not appeal to logistics sector recruiters.

CV Profile Examples

Experienced Delivery Driver

Dependable delivery driver with five years of multi-drop experience across urban and rural territories in the North West of England. Proficient in operating 3.5-tonne panel vans and Luton vans, consistently completing 90 to 110 drops per day with a first-time delivery success rate above 98%. Holds a full clean driving licence and is known for professionalism, reliability, and excellent customer interaction.

Grocery Delivery Driver

Customer-focused delivery driver with three years of experience in chilled and ambient grocery delivery for a major supermarket chain. Skilled in route navigation, temperature-controlled stock handling, and providing courteous doorstep service to a diverse customer base. Maintains an outstanding customer satisfaction rating of 4.9 out of 5 across over 15,000 completed deliveries.

Entry-Level Delivery Driver

Motivated and physically fit individual seeking a delivery driver role to launch a career in logistics. Holds a full clean driving licence and has completed voluntary delivery work for a local food bank, gaining experience in route planning, parcel handling, and customer communication. Eager to apply strong work ethic and time management skills in a professional delivery environment.

Open with your years of delivery experience and the type of deliveries you specialise in. Include your average daily drop count and success rate percentage. Mention your vehicle experience and clean driving record. Keep the profile to three or four sentences focused on what makes you an effective delivery driver.

Key Skills for Your Delivery Driver CV

Multi-Drop Deliveries

Completing high volumes of individual delivery stops per shift across residential and commercial addresses efficiently.

Route Planning

Organising delivery sequences and selecting optimal routes to minimise travel time and maximise successful drops.

Handheld Device Operation

Using electronic scanning devices and delivery management apps to track parcels, capture POD, and update manifests.

Customer Interaction

Communicating politely with recipients at the doorstep, resolving queries, and providing a positive brand experience.

Manual Handling

Lifting, carrying, and loading parcels and crates safely using correct techniques to prevent injury and damage.

Vehicle Checks

Conducting systematic pre-departure inspections covering tyres, lights, brakes, and fluid levels to ensure roadworthiness.

Clean Driving Record

Maintaining a licence free from penalty points or endorsements through consistently safe and responsible driving.

Time Management

Balancing speed with care to complete all scheduled deliveries within allocated time windows and shift hours.

Cold Chain Compliance

Maintaining correct temperature conditions for chilled and frozen goods throughout the delivery journey.

Work Experience Examples

For each role, state the employer, territory covered, and daily volumes handled. Use bullet points for responsibilities and quantified achievements. Focus on metrics that matter in delivery — success rates, customer satisfaction scores, and any recognition received. Mention specific vehicle types and technology platforms used.

Multi-Drop Delivery Driver

Hermes (now Evri) — Manchester Depot

Delivered parcels across a residential route covering 45 square miles in South Manchester, managing a daily manifest of 100 to 130 stops.

Responsibilities

  • Loaded the van each morning in delivery sequence, checking parcel counts against the digital manifest on the handheld device.
  • Navigated residential streets using GPS and local knowledge, delivering to houses, flats, and business premises.
  • Captured electronic proof of delivery including recipient signatures, safe-place photographs, and neighbour acceptance records.
  • Handled customer queries at the doorstep, including re-directions, refusals, and requests for collection of returns parcels.
  • Completed a daily vehicle defect check and reported any issues to the depot transport manager before departing.

Achievements

  • Consistently achieved a 98.6% first-time delivery success rate, placing in the top 10% of drivers across the regional network.
  • Completed the busiest route in the depot during the Christmas peak period, delivering over 160 stops per day for four consecutive weeks.
  • Received zero customer complaints over a nine-month period, earning recognition at the quarterly depot performance review.

Home Delivery Driver

Tesco — Online Grocery Division

Delivered online grocery orders to customers across a suburban territory, handling chilled, frozen, and ambient products with strict temperature compliance.

Responsibilities

  • Loaded delivery crates onto the vehicle in route order, verifying quantities and checking for damaged or missing items.
  • Delivered between 18 and 24 grocery orders per shift, carrying crates to customers' kitchens and handling substitution queries.
  • Maintained cold chain integrity by monitoring vehicle temperature readings and rotating stock from the correct compartments.
  • Collected customer feedback via the handheld device and escalated any service issues to the store duty manager.

Achievements

  • Achieved a customer satisfaction rating of 4.9 out of 5 across 8,000 deliveries over two years.
  • Selected to train three new drivers on delivery procedures, vehicle loading, and customer service standards.

Education & Qualifications

Keep education brief, listing your highest qualification and institution. Delivery driver roles do not typically require academic credentials, so avoid expanding this section unnecessarily. Manual handling, food hygiene, and customer service training certificates carry more weight and should be listed separately.

Full Clean Driving Licence

Valid UK driving licence with no penalty points, essential for all delivery driving positions.

Manual Handling Certificate

Certification in safe lifting and carrying techniques, important for roles involving heavy or bulky deliveries.

Food Hygiene Level 2

Food safety qualification relevant for grocery, catering, and food delivery driving roles.

CPC Module

Certificate of Professional Competence module for drivers operating vehicles over 3.5 tonnes.

Frequently Asked Questions

How do I write a delivery driver CV with no experience?
Focus on transferable skills from other roles such as time management, customer service, physical fitness, and reliability. Highlight your clean driving licence and any relevant training completed. Mention voluntary work, personal driving experience, or part-time roles that demonstrate your ability to navigate, manage a schedule, and interact with the public. Employers value attitude and work ethic alongside experience.
What metrics should I include on a delivery driver CV?
Include your average daily drop count, first-time delivery success rate, customer satisfaction scores, and any accident-free mileage records. If you have data on fuel efficiency, complaint rates, or performance rankings within your depot, include these as well. Quantified metrics give employers a concrete understanding of your capability and help your CV stand out from less specific applications.
Should I mention the vehicle type I have driven?
Yes, always specify the vehicle types you have experience with. State whether you have driven small vans, long-wheelbase vans, Luton vans, or 3.5-tonne trucks. If you hold a C1 licence for vehicles up to 7.5 tonnes, mention this as it opens up additional opportunities. Vehicle-specific experience reassures employers that you can handle their fleet from day one.
How important is customer service for a delivery driver?
Customer service is increasingly important in delivery roles. You are often the only company representative a customer meets, so your interaction directly affects brand perception. Highlight positive feedback, high satisfaction ratings, and your approach to resolving issues at the doorstep. Employers value drivers who combine speed with a friendly, professional manner.

More Driving & Logistics CV Examples

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